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FAQs

  1. How do I make sure it fits if you've never met me?
    Two ways: Send your body measurements, or send the measurements of a garment you already own that fits well. The second option is easier for most people — you're measuring a suit, not yourself.
  2. What if I'm not confident taking measurements?
    Use the garment method. Lay a suit that already fits you flat and measure that instead — no guesswork about your own body.
  3. Do I need to send my own fabric?
    No. Send us your own unstitched fabric, or send us a link/screenshot from any brand's website and we'll buy it on your behalf, stitch it, and ship the finished piece.
  4. What if I want fabric from a specific store you don't carry?
    Send the link. We'll purchase it for you — that's part of the service, not an exception.
  5. How long does delivery take?
    Karachi: 4-7 days. Other Pakistani cities: 7-9 days. Worldwide: 14-16 days.
  6. When does the delivery timeline start?
    Once the fabric is with us — whether that's your own fabric reaching us, an item already available at our Karachi store, or an item we've sourced from another city arriving with us. Delivery timelines (4 / 7 / 14 days) apply from that date, not from when you place the order.
  7. Are custom duties and other international charges included in the delivery fees?
    The delivery fees covers international freight only. Customs duties and other charges in your country are the customer's responsibility.
  8. How do I know I can trust an Instagram business with my money and my fabric?
    Every order is confirmed personally over WhatsApp before we cut anything. Pricing is itemised and shown to you before you pay. All embellishment i.e lace, trims, buttons, tassels are in-house inventory, so what you're shown is what you get.
  9. What if something's wrong when it arrives?
    Alteration/Part/full refund, whichever applies, if the finished item doesn't match the specification you provided
  10. Can I choose exactly where the embellishment goes?
    Yes. You can choose the placements and the quantity of it.
  11. Why do you confirm manually over WhatsApp instead of instant checkout?
    So a real person reviews your order - fabric, measurements, embellishment before anything is cut. It's a check, not a delay.
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